Highly passionate about customer service and excel in high-pressure environments & high volume businesses.
From the coordination to fundraising, Managing events up to 650,000 visitors and drive major teams with different context like professional and political meeting, festivals, exhibitions don't have any secrets...
Expertise: Team Building, Event Coordinator, Contract Negotiation, Project Management, Customer Service, Planification, Business development and Communication skills.
Met with potential clients to provide information on services available for Stade de France arena, the Zenith Hall and Printemps de Bourges festival obtaining their business, ranging size from 2,000-200,000 visitors.
Managed events from 2,000 guests and ensured the execution of services including but not limited to public/guest safety, cleanliness of the facility, room set-up, power distribution, lighting, and air temperature.
Planned and coordinated the merchandising, set up details, rentals, and desired specialty items with client and club staff members
Assisted customers in High pression and volume at peak time: up to 100 customers within 30 minutes.
Managed and operations and merchandising: The design of the display.
Coordinated all logistical aspects: inventory, restocking, crisis management.
Orchestrated production of “Bastille Quartier Libre”, managed event up to 50,000 guests and ensured the execution of services including but not limited to public/guest safety, cleanliness of facility, room set-up, power distribution and lighting within five months' time of preparation.
Led site visits and pre-event meetings with clients to discuss the flow and overview of the event and identify any areas of concern.
Created new marketing strategies and Coordinate content to social medias.
Coordinated and supervised the agend’as creation and maintained necessary level of communication between the client and the participants
Successfully recruited and trained volunteers as needed.
Marketing and communication formation. The courses provide International Marketing & Consulting, International Project Management, Corporate Finance, International Economics, International Business Law, Strategic Human Resources Management, CSR Corporate Social Responsibility.
I learned to make a communication strategy. I acquired knowledge about communication and business plan, use the different communication tools and the faculties to adapt to the different situation.
Specialised in high-end Hospitality, Tourism, and Luxury Brands, the areas covered were: Revenue Management Expertise, Corporate & Real Estate Finance, Managerial Economics, Strategic Human Resources Management, Business Development, Reputation Management and Hotel investment strategies.